Position type:

Full time


£26,396 to £31,412

28 Jul 2022
17 Aug 2022

Full details:

Reference number: SOU-1919022GX

We have an immediate and exciting opportunity to be part of our team in the division of Student and Education Services at the University of Southampton. Student and Education Services is responsible for the delivery of all elements of the student experience in relation to student administration, support and co and extra-curricular student-facing provision at the University. This is a fantastic opportunity to join the team as we seek to achieve our ambition to provide a best-in-class student experience aligned to our new University strategy.   

As a Senior Programme Administrator, you will work closely with academic colleagues including Programme Directors to provide comprehensive end-to-end administrative support to an assigned programme portfolio, ensuring a high-quality and seamless experience for both our Undergraduate and Postgraduate students and academic staff. This specific role will support our Business School or Electronics and Computer Science programmes.

Examples of roles and responsibilities that you will deliver include: 

  • Acting as a point of contact for all taught students, staff and visitors, advising on a wide range of matters to support a positive student experience
  • Local implementation of policy, processes and procedures for education with your respective Faculty 
  • Undertaking a number of administrative duties related to programme administration to ensure the service adheres to the policies, processes and procedures of the University, Quality Assurance (QA) and Codes of Practice.
  • Provide a broad range of support and administrative services across all taught programmes including but not limited to marks entry, timetabling, and examinations to ensure the service is promoting a positive student experience.
  • Provide administrative support to relevant committees, including Boards of Examiners, ensuring they are serviced and aligned with the University’s Code of Practice.

The ideal candidate will to be organised, enjoy working at pace with a deadline sensitive workload. You will have excellent communication skills and be passionate about the student experience. You must be committed to developing relationships with academic colleagues and have effective team working, communication and interpersonal skills.  

We aim to be an equal opportunities employer and welcome applications from all sections of the community.

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